It all started nine years ago, when my parents decided to open their own business. Out of all their ideas (coffee shop, Dunkin Donuts, Dry Cleaners, and Laundromat), they decided upon the laundromat. At that time, I was just finishing High School and working at a pediatric dental office... my boss was psychotic towards me and the little monsters/angels. Openning a laundromat seemed like a great idea! My first thought was "sweet! I don't have to work with a psychopath going into menopause!" and " I finally get to work a cash register!"... yes, cash registers are awesome, until they break on you and you have to manually open the cash drawer (we are currently on our second cash register... we need to get another one).
When the family owned laundromat first opened in Astoria, Queens, people came in and loved the smell of "new" as well as our friendliness. I thought to myself "this is easy! Whoever says its hard, means that they don't know how to handle their customers.".... Boy was I wrong. Nice or not to the customers, you have customers that are psychotic or just miserable. Of course I have the occassional nice person walk into the door with a smile and warm greeting- which is great! These "nice" customers are also the ones that take the time to UNDERSTAND when the proper service cannot be executed or they know when it is their fault for leaving their items unattended.
First couple nine months of the laundromat opening were great! After that, shit hit the fan and thus I introduce to you the next asylum... My Laundromat*.
*I will not identify which laundromat for personal reasons and basically, not to piss anyone off. Then again, it would not matter since names aren't being named. Ha!
-Lil-LaundryGirl.
Thursday, June 11, 2009
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment